【Check in / Check out time】

  • Check-in time: 16:00 ~ 18:00, please call if late check-in is required
  • Check-out time: 11:30 
  • Office hour for reservation is between 09:00~21:00, please call during these hours

【Additional guest】

  • Each room is designed to best accommodate a set number of guests. However,if there is a need for an additional bed / guest, additional charge is as followed:
  • Additional bed: NT1000 pps (including towels, breakfast, single mattress, pillow and linen)
  • Children age 6 ~ 12 y/o, no bed required : NT500 pps (including towel and breakfast, only one child per bed is allowed) 
  •  Children between age of 2-6 of years: NT300 pps (inld. towel and breakfast) Max. of one per room
  •  Children under the age of 2 can stay for free. Max. of one per room
  • Baby&Toddler friendly services: Baby cribs with bumpers, beddings, bath tub and bottle steamer is available upon request (numbers limited).    
  • Extra duvet: NT100; extra pillow: NT30  

【Postponement & cancellation policies】

  • If you wish to change the date after you made the deposit transfer, please notify us at least 7 days in advance. We can withhold the room for up to 3 months, longer than that the deposit can be confiscated without notification.
  • Refund calculation in case of cancellation
  • 100% deposit refund - 14 days before the day of arrival
  • 50% deposit refund – 3~13 days before the day of arrival
  • No refund – 3 days before the day of arrival(Not including the day you call to make the cancellation)
  • If typhoon warning is issued for the land (must include Pintung County), or when a no-work and no-school notice is issued by the Center of Weather Bureau; we offer full refund or withhold your reservation for the next 3 month.